Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Product Manager - TECH
About Mastercard & Mastercard Digital Enablement Service (MDES)
• Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Mastercard offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives while encouraging your own professional learning and development
• Our team’s mission is to make payments easy, fast and as secure as possible. That’s why we’ve developed technology that enables mobile payments (Apple Pay, Google Pay, Samsung Pay, Garmin Pay, etc.) and secure, tokenized remote commerce payments. We call the set of services delivering this "MDES”. We’ve experienced incredible success and growth, with 10s of billions of transactions being processed each year, however now we are focusing on ensuring the success continues as we scale MDES even further.
About you
Are you curious, customer focused and technology driven?
Are you passionate about data and related technologies?
Are you a collaborator with a passion for sustainable product development?
Are you good communicator with a knack for bringing Business Team closer to Engineering Team?
Do you enjoy seeing the impact your Product Ideas has on a wide range of customers across the globe?
Overview
• The MDES Partner Interface & API team is looking for a passionate, collaborative, and experienced Lead Product Manager-Technical who will act as the link between development, product and commercially facing teams for the delivery of new features and enhancements to the MDES platform.
• Responsible for understanding platform/product visions, derived from business needs, market opportunities, and technology trends.
• Using the Working Backwards method, decomposes business requirements and customer experiences into features.
• Works with Program Managers, Developers, UX designers, and internal/external customers to define the details behind the business requirements.
• Collects requirements in user stories to share with engineering teams.
• Acts as the voice of the business customer and accountable requirements delivered by engineering teams.
• Understand captured data and use it to build insights.
Responsibilities
• Decomposes business requirements into platform requirements and user stories.
• Coordinates internal forums to collect and identify feature-level development scope.
• Contributes to defining the acceptance criteria for features.
• Recommends trade-off decisions on platform product features/depth of features/backlog items
• Performs analysis and provide recommendation using runtime or product metrics as a feedback loop
• Creates documentation easily consumable by other PMT/engineering teams.
• Find efficiencies and/or works to reduce overhead
• Coordinates with interdependent teams on platform product requirements
• Understand and influence design for better user experience outcomes
• Monitors feature development at the feature level adjusting throughout build cycle
• Reviews product demo against story acceptance criteria for the feature set
• Provides inputs for monitoring operational health and launch time metrics for feature sets
Experiences
Understands product development and GTM cycle.
Hands on experience in writing features and stories.
Exhibits working knowledge of agile/SAFe methodologies.
Ability to read and write SQL queries to perform data analysis.
Ability to read code to drive better development outcomes.
Communicates with Architects and Product Managers with ease.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
Pay Ranges
O'Fallon, Missouri: $119,000 - $190,000 USD
Job Tags
Holiday work, Full time, Part time, Remote job, Worldwide, Flexible hours,